Course List

Here you will see the list of courses available to you, read more about each one and choose the course you wish to take.

Courses

Courses > Parliamentary Subject Specialist

The aim of the support is to ensure our people have the opportunity to develop and keep their knowledge and skills up to date on specialist, compliance or niche topics relevant to their role, and are able to work effectively, and, where appropriate, safely and legally.
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Free

Developing Yourself and Others

The purpose of this module is to develop your knowledge and skill in identifying development needs and planning to meet those needs for yourself and others. 

Introduction to Universal Credit

Universal Credit is an integrated means-tested benefit for people of working age who may be in or out of work. It replaces the current working age means-tested benefits and teax credits. This course provides a complete introductio...

Free

Managing for Success

The purpose of this unit is to enable you to develop an understanding of how to manage the teams within your organisation, be an effective leader, why communication is important and managing the workload and projects.

Free

Planning and Allocating Work

The purpose of this module is to develop knowledge and understanding of how work is planned and allocated in the workplace team through a clear understanding of what output is required, the resources available, timescales involved...

Free

Understanding Communication Processes in the Workplace

The purpose of this module is to develop knowledge and understanding of the communication process in the workplace and the main methods of communication and how to use them to improve effectiveness in achieving results. 

Free

Understanding how to Motivate to Improve Performance

The purpose of this module is to develop knowledge of why motivation is important, what motivates people and how understanding this can be used to increase motivation in the workplace with resulting improvements in performance.&nb...

Free

Understanding Performance Management

The purpose of this module is to enable you to understand the value of performance management and assessment. How to set SMART objectives, set performance standards and measure against them for a team member. 

Free

Understanding Training and Coaching in the Workplace

The purpose of this module is to develop your understanding of training and coaching in the workplace, it covers identifying needs, methods of delivery, the process and skills involved in coaching people at work and evaluation.&nb...

Free

Writing for Business

The aim of this module is to assist you to develop writing skills suitable for a business situation including emails, presentations, reports and other written communication approach.

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