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Here you will see the list of courses available to you, read more about each one and choose the course you wish to take.

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Courses > Personal Effectiveness > Workbooks

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Understanding Conflict Management in the Workplace

The purpose of this unit is to develop knowledge and understanding of managing conflict, how to minimise and resolve conflict and also to identify what some of the causes and effects of conflictof conflict in the workplace.Th...

Free

Understanding Negotiation & Networking in the Workplace

The purpose of this workbookis to develop knowledge and understanding of the techniques of negotiation and of the value of networking. The first part of this task requires you to show your knowledge of the process of collaborative...

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