Course List

Here you will see the list of courses available to you, read more about each one and choose the course you wish to take.

Courses

Courses > THE SME GROWTH PROGRAMME

The SME Growth programme has been developed to support participants to build on current business success through targeted advice, guidance and training in areas that could include: Business Planning to Grow, Marketing for Results, Selling for Profit, Tendering to Win, Excelling at Customer Service and Diversify and Expand.

SME's have individual needs so the subjects covered above are just guildelines and other key support areas are also available. There may be opportunities to work with other SME's as well as accessing individual 1-2-1 and online support if you prefer.

Business Planning to Grow

This module has been developed to help you to more effectively plan and manage your business and resources. This has also been utilised by many SME's to raise capital and secure loans and overdraft facilities so brings together y...

Diversify and Expand

This module provides some guidance, tips and hints on how you can diversify to maximise opportunities for more business

Excelling at Customer Service

This is a key area and often the main difference between winning and losing business. This module provide guidance, advice and best practice so you deliver quality service rather than pay lip service.

Marketing for Results

This module and enables you to review and develop your marketing strategy, approach and skills to maximise opportunities to increase sales of your products and services.

Policies and Procedures Toolkit

Most SME's have excellent practical skills and qualifications to do the work to a very high standard, this is how they are still reasonably successful. However, many lack other skills, policies and procedures to be able to bid for...

Selling for Profit

The module covers key stages in the sales process to help more effective prospecting. rapport, qualifying, identifying needs, summarising, proposing solution, objections, closing, decision, repeat business.

Tendering to win

This module helps to enhance your skills and knowledge in tendering, frameworks and bid writing so you may maximise opportunities for work through this important process.