8410-300 Leading People

The purpose of this module is to develop your knowledge and understanding of different leadership styles or behaviours to be found in the workplace. This includes an understanding of your own preferred leadership behaviours, and t...

E-Learning Module 300 Solving Problems and Making Decisions

The purpose of this unit is to develop knowledge and understanding of how to identify a workplace problems facing you or your team and examine ways and techniques to resolve them successfully.    

£20.00

Excelling at Customer Service

This module provides guidance, advice and best practice so you deliver quality service rather than pay lip service.

£20.00

Managing for success

The purpose of this unit is to enable you to develop an understanding of how to manage the teams within your organisation, be an effective leader, why communication is important and managing the workload and projects.

£20.00

Planning and Allocating Work

The purpose of this module is to develop knowledge and understanding of how work is planned and allocated in the workplace team through a clear understanding of what output is required, the resources available, timescales involved...