Course List

Here you will see the list of courses available to you, read more about each one and choose the course you wish to take.

Courses

Courses > CPD Activity

Business Planning

This module has been developed to help you to more effectively plan and manage your organisation and resources.

Decision Making & Problem Solving

In this module is the PowerPoint that supported the workshop you attended as part of your ILM qualification. You can refer to this as part of your submission preparation. Also included is the assessment criteria you need to meet a...

Excelling at Customer Service

This is a key area and often the main difference between winning and losing business. This module provide guidance, advice and best practice so you deliver quality service rather than pay lip service.

ILM Level 3 Award in Leadership and Management

You have studied the areas below as part of our company development programme but to complete your qualification, you must submit assignments for areas that add up to 4 points. The guidance and templates for each assignment is inc...

ILM Level 3 Certificate in Coaching and Mentoring

The is for Team Leaders and First Line Managers. Its aim is to equip them with knowledge, skills and confidence to perform effectively as workplace coaches as part of their normal working role. There are no formal entry requ...

Planning Change in the Workplace

The purpose of this module is to develop your skills in being able to plan change in an organisation by understanding the forces for change and identify the change required and plan it effectively.

STRIDE Emotional Health & Wellbeing Resources

This is a selection of resources for teachers and assistants to support and manage pupil emotional health and wellbeing in schools

Understanding Innovation and Change in an Organisation

The purpose of this module is to develop knowledge and understanding of innovation and change in your organisation, be able to plan, monitor and review the implementation and communication of change and understand its effects on p...

Understanding Leadership

The purpose of this module is to develop your knowledge and understanding of different leadership styles or behaviours to be found in the workplace. This includes an understanding of your own preferred leadership behaviours, and t...

Understanding Negotiation and Networking in the Workplace

The purpose of this module is to develop knowledge and understanding of the techniques of negotiation and of the value of networking.

Understanding Stress Management in the Workplace

The purpose of this module is to develop your knowledge and skill in identifying and managing stress in the workplace.